Child Safety Standards

Last updated: July 2026

GoYolo maintains a zero-tolerance policy toward child sexual abuse and exploitation (CSAE), including all forms of child sexual abuse material (CSAM). This page sets out our published standards, our prevention practices, how to report a concern, and our designated point of contact, in line with our obligations as a publisher on app marketplaces such as Google Play.

These standards apply across the GoYolo website (goyolo.in), the GoYolo Android app and the GoYolo iOS app.

1. Our standard

• GoYolo strictly prohibits any content, communication or behaviour that sexualises, exploits or endangers minors, including CSAM, grooming, trafficking or solicitation of minors, in any form.
• GoYolo is intended for use by adults aged 18 and over. Accounts found to belong to, or be used to target, minors in violation of this policy are removed.
• Any account, listing, message or piece of content found to violate this standard is removed immediately, the associated account is permanently banned, and the matter is reported to the relevant authorities as described below.
• These standards apply globally to every user of GoYolo, regardless of location, and are enforced consistently irrespective of a user's status, tenure or role on the platform.

2. Prevention practices

• Identity verification — partners offering services through GoYolo undergo police and identity (Aadhaar) verification through trusted KYC partners before their profile is published.
• Content moderation — profile photos, listings, reviews and messages are subject to review, and reported content is investigated promptly.
• In-app reporting — every profile, listing and conversation in the GoYolo app includes a Report option so users can flag abusive, exploitative or unsafe behaviour directly to our Trust & Safety team.
• Proactive escalation — suspected CSAE/CSAM is escalated immediately to our designated point of contact and reported to law enforcement and relevant national authorities; the associated account and content are removed without delay.
• Staff awareness — our Trust & Safety team is trained to recognise and respond to signs of child exploitation and to handle reports sensitively and urgently.

3. How to report a concern

If you encounter content or behaviour on GoYolo that you believe involves child sexual abuse or exploitation, please report it immediately using any of the following:

• In-app — use the Report option available on any profile, listing, message or review.
• By email — write to our designated point of contact at info@goyolo.in with as much detail as possible.
• To authorities — you can also report directly to India's National Cyber Crime Reporting Portal at cybercrime.gov.in, or to your local law enforcement.

We treat every report of suspected child exploitation as urgent, investigate promptly, and take immediate action, including account removal and reporting to the appropriate national and regional authorities.

4. Legal compliance

GoYolo complies with all relevant child safety laws applicable to our operations, including India’s Protection of Children from Sexual Offences (POCSO) Act, 2012 and the Information Technology Act, 2000, and cooperates fully with regional and national authorities. Where required, we report confirmed instances of CSAE/CSAM to the relevant national reporting bodies and law enforcement agencies with jurisdiction.

5. Changes to this page

We may update this page as our practices evolve or as legal requirements change. This page is maintained as a permanent, publicly accessible resource and is not distributed as a downloadable document.